Placing Orders with RDO Medical
When you place an order online with RDO Medical, you will be paying via Paypal, Bank Transfer, WorldPay or MoneyBookers. You will receive an email confirming your order and giving details of the items you have purchased. This automatic confirmation email does not necessarily mean we will be able to fulfil your order. We retain the right to withdraw products from sale at any time and to refund in full any payment made.
We aim to be as flexible as possible regarding methods of payment to make your purchase as simple as possible. We always try to fulfil all purchases of all published items as quickly as possible but please remember that arbitrarily sending a payment to us does not guarantee we know who you are, what you are ordering or that we can immediately fulfil your order. Receipt of payment doesn't oblige us to fulfil any order or request either as we reserve the right to refund your payment if circumstances dictate. For payment details click the Payment Details link on the left.
Notice To US Based Clients
Clients based in the USA can not buy any products which would normally require a prescription in the USA using MoneyBookers.
VAT and Pricing
Unless stated otherwise, the price you see is the price you pay. This includes VAT where applicable. UK VAT will apply. A VAT invoice will be provided.
If you are outside of the EU we may be able to export your product to you. In this case all applicable import taxes alongside any associated expenses will be at your expense.
If you are a legitimate EU based company and you meet our due diligence standards we may be able to supply you products and services without applying VAT.
Perishable Goods and Expiration Dates
For any drugs, sterile products, foodstuffs or any products with an expiration date we will always endevour to ship out your order in a way that you have a fair and reasonable lifespan remaining on your product, relative to the type of product it is.